Terms & Conditions
Introduction
We understand that from time to time you may wish to return a product to us.
We have created this 30-day returns policy to enable you to return products to us in appropriate circumstances.
(2) Returns
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a us where:
(a) we receive the returned product within 30 days following the date of [purchase/receipt] of the product
(b) the returned product is unused, in its original [unopened], packaging [(with any seal or shrink-wrap intact)][, with any labels still attached,] and otherwise in a condition enabling us to sell the product as new;
(c) you comply with the returns procedure set out below; and
(d) none of the exclusions set out below apply.
(3) Returns procedure
In order to take advantage of your rights under this returns policy, you must:
You must Return Product within 30-days of receiving of product. For Dexcowin X-ray machines has a 1 year warranty from the date of purchase.
You can return online purchases from Innovation to you, Inc. through the mail as long as they are shipped to us from within the United States.
To return an online purchase by mail:
1. Pack your return in the original shipping package, if possible.
2. Include the packing slip and return label, and indicate the reason for the return.
3. Include all original packaging and accessories.
(If you don't have all the original packaging and accessories, that's okay. We can process a return with a small deduction on your refund for what's missing.)
4. Send your return to:
Innovation to you, Inc.
900 Sloat Ave.
Monterey, Ca. 93940
For proof of delivery, we recommend that you return items via UPS or insured USPS.